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Personal Information

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Personal Information
Email Required Field
Password Required Field
※ Password must be
    - A combination of at least two of the following: Upper and lowercase letters/numbers/special characters (10 to 16 characters)
    - Available special characters
        ~ ` ! @ # $ % ^ ( ) * _ - = { } [ ] | ; : < > , . ? /
    - A space cannot be entered.
    - Cannot contain letters or numbers in a sequence
    - Cannot contain identical characters in a row
    - Cannot contain your ID
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[A combination of at least two of the following: Upper and lowercase letters/numbers/special characters (10 to 16 characters)]
Confirm Password Required Field
ID Required Field
Name Required Field
English Name Required Field
Phonetics Required Field
Country Required Field
Address Line 1 Required Field
Address Line 2 Required Field
City Required Field
State/Province Required Field
Zip/ Postal code Required Field
Telephone Required Field -
Mobile Phone Required Field -

Additional Information

Additional Information
Nickname Required Field

Gender Required Field
Date of Birth Required Field / /
Anniversary Required Field / /
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Referrer Required Field

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Terms and Conditions (required)

Warranty

Our company proudly takes full responsibility for the high quality of our products. If you ever find that one of our products doesn't function properly, please refer to Repairs & Returns. If we
find that the product didn't live up to our standards, we'll repair it or exchange it free of charge. In other cases, we'll provide the necessary repairs for a reasonable fee. Please understand that we will not be able to repair damage caused by unreasonable usage or, in certain cases, the natural lifespan of the product. It is important that you read the user manual for each product
before use. If anything is unclear or a product requires service, we will be happy to answer any questions through info@raidops.com

Terms of Replacement/Refund for Product Purchase by Dealers
- If a product or product package is damaged during transport
- If a dealer receives products other than those ordered
- If the product title or quantity is different from that written on the product package

Process of Replacement/Refund
1) The reason for replacement/refund, order number and image proof shall be submitted via email (info@raidops.com) within seven days of the date of product receipt.
2) All returned items must be in new, resalable condition including packaging and accessories, including a note containing your name, order number, and reason for the return/exchange
3) If a product is eligible to be replaced or its purchase price refunded, Raidops will cover the shipment cost, and the products must arrive at the company headquarters within thirty days of
   the purchase date.
 
* Simple change of mind or delayed shipment does not qualify for a replacement or refund.

- Once the return/exchange is processed you will get an email confirmation. It generally takes 3 to 5 business days after the product arrives at our warehouse
For other questions, please contact us via email for quick response.

General shipping information- We have found EMS to be the most reliable method of shipping.
- All orders will ship within 2-3 business days from the time the order is entered.
- EMS takes about 7 working days to deliver. So please allow up to 2 weeks before calling to trace shipment.
- After shipment, the EMS tracking number will be sent via email, and customers can view the real-time status of their shipments on “TRACK ORDER”.

Note!!
- Customers must check with their local customs officials to determine the legality of all items ordered.
- RAIDOPS is not responsible for any items seized by customs and will not knowingly make shipments to countries where any items are illegal.

International order shipping charges
RAIDOPS is responsible for shipping fees for sample/set purchases
(PayPal or credit card fees will not be charged as well)

International orders
Shipped by EMS only.

I have read and agree to the user agreement.

Privacy Policy (required)

This sample form is provided to you as a reference. Prior to posting, please make the necessary adjustments in order to ensure that all information is in accordance with the terms of your shopping mall.


1.  Purposes of Collection and Use of Personal Information

A.  Contract fulfillment obligated by provision of services and settlement of payment for the services provided

Supply of content, purchase and payment, delivery of goods or billing statements and others, user authentication for financial transactions and financial services

B.  Member management

User authentication to access members-only service, identity verification, prevention of unauthorized or illegal use, membership subscription check, validation of user age, confirmation of consent/agreement from legal representative for users under the age of 14, handling of complaints and civil affairs, delivery of notices


2.  Types of Personal Information Collected : Name, date of birth, gender, user ID, password, telephone number, mobile phone number, E-mail address, personal information of legal representative for users under the age of 14

3. Duration of Retention and Use of Personal Information

As a general rule, once the personal data has fulfilled the purposes for which they were collected, they will be discarded without delay. However, it shall be retained for a specified period of time due to the reasons mentioned below.

A.  Duration of Retention and Use of Personal Information

Retention pursuant to prevention of illegal transaction and internal shopping mall: OO years

B.  Retention pursuant to applicable laws

o Records on contracts or withdrawal of offers and the like:

- Reasons of retention: Act on Consumer Protection in the Electronic Commerce Transactions, Etc.

- Retention Period : 5 years

o Records on payment settlement and supply of goods etc.

- Reasons of retention: Act on Consumer Protection in the Electronic Commerce Transactions, Etc

- Retention Period : 5 years

o Records on processing of customer disputes and complaints

- Reasons of retention: Act on Consumer Protection in the Electronic Commerce Transactions, Etc

- Retention Period : 3 years

o Log records

- Reasons of retention: Communication Privacy Act

- Retention Period : 3 months

※ If you do not accept these terms, you will not be able to create an account with us.


I have read and agree to the privacy policy.

Sharing Information with Third Parties(optional)

Do you agree to share your personal information with third parties?

Entrusting Personal Information (optional)

Do you agree to the policies on entrusting your personal information?

Agree to receive shopping information (optional)

You can receive discount coupons, benefits, events, new arrivals, and other valuable information from the shopping mall via Text or Email.

However, some information will be sent without your agreement such as order/payment status and policy related articles.

You can join the membership without agreeing to the optional categories, and update your status anytime at Edit Profile page once you join the membership.

  • Do you agree to receive SMS?
  • Do you agree to receive e-mails?
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Confirm Registration Information

In order to complete your registration, please confirm your account information and click “Register”.

Confirm Registration Information
Email
ID
Name
English Name
Phonetics
Country
Address Line 1
Address Line 2
City
State/Province
Zip/ Postal code
Telephone
Mobile Phone
SMS Messaging
Service
Newsletters
Nickname
Gender
Date of Birth //
Anniversary //
Referrer
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